Chesapeake Inn Server Practice Test

These questions are part of the practice quiz. Start practicing

• What is a common garnish for a Bloody Mary?
• What steps should you take when greeting a table upon arrival?
• What is the cost to dock overnight on a weekend at Chesapeake Inn?
• What toppings come on a Santa Fe burger?
• Why can't a customer order a virgin Miami Vice?
• Which items can be made gluten-free?
• Which soft beverages are available for guests to order?
• What is the process for switching shifts at Chesapeake Inn?
• What type of oil is typically used for cooking?
• What should you do if a guest expresses a dietary restriction?
• Which of the following is a characteristic of a good server?
• What is the cost to dock overnight on a holiday at Chesapeake Inn?
• How do you pre-authorize a credit card for a guest?
• What information should you gather when taking a reservation?
• If a guest requests a cocktail that is not on the menu, what is your best course of action?
• Why is it important for servers to know the menu thoroughly?
• If a customer is looking for valet keys, where should you direct them?
• If a customer wants to pay with a gift card, what is the procedure?
• Where is the daily cleaning list typically found?
• How can you enhance the guest experience at a restaurant?
• What does "up-selling" mean in a restaurant context?
• What is one way to show appreciation to returning guests?
• What should you offer a guest who orders a Hairy Mexican?
• How should you deal with a difficult co-worker?
• When is the latest time the establishment opens on weekends?
• What is the most effective way to handle a large group in a restaurant?
• Which restaurants are considered sister restaurants to Chesapeake Inn?
• Which action is recommended when receiving food delivery?
• What is the correct service order when presenting food to guests?
• What amenities are specifically mentioned for overnight boaters?
• What should servers prioritize to deliver quality service?
• Are servers allowed on a guest boat?
• If a drink needs to be remade, what steps should be taken?
• Is it necessary to ask guests if they prefer a single or double drink?
• What is the difference between a comp and a void?
• What steps are taken to ensure cleanliness in a restaurant?
• What should you do when a customer asks for a menu item that is out of stock?
• What is the special available on Friday nights, and during what times is it available?
• What type of sanitizer do you fill squirt bottles with for cleaning tables?
• What should servers do when a guest expresses dissatisfaction?
• Which of the following is key to building a rapport with guests?
• If you notice a guest is intoxicated, what should your first action be?
• How often should you check on your tables during service?
• What is the par level for condiments in summer?
• What does FIFO stand for in food service?
• What is one effective strategy for making guests feel valued?
• Which shot is traditionally served with a sugar rim?
• If a customer asks for recommendations for drinks and food, what is a good strategy for the server?
• What impact does a team's attitude have on service quality?
• When is brunch offered at the establishment?
• What is the importance of temperature control in food service?
• How should servers handle tips?
• How should a server handle an unhappy guest?
• What type of drink is the "Trash Can" categorized under?
• What should a server do if drinks are not included in the initial order?
• How do you transfer a table to another server?
• What is the first task to complete upon arriving for an opening shift?
• What is the policy for split checks on a table?
• How many pieces are typically found in a sushi roll?
• What are the main ingredients of a Voodoo Juice Crush?
• What is the most common size for personal pizzas at the establishment?
• What is an important aspect of customer service in a restaurant setting?
• Can you name some examples of common allergens found in food?
• What is a recommended way to improve communication between front-of-house and back-of-house staff?
• Which items should be cleaned at the soda/ice tea station?
• What role does empathy play in customer service?
• Which of the following is NOT one of the draft beers available?
• Can a guest with a shellfish allergy order sushi?
• Which ingredients are included in a Mudslide?
• What type of drink is a Rum Runner?
• What should you do with leftover food from a table?
• What is the password for the iPad in the restaurant?
• What should servers do if a guest complains about their meal?
• What constitutes a proper uniform for server staff?
• What fruit juices are mixed with the rums in the Mango Tango Crush?
• What is a characteristic of the Hairy Chin sushi roll?
• What does "86" mean in restaurant lingo?
• What ingredients are included in a Dirty Banana cocktail?
• Where should employees park their vehicles?
• How should desserts be presented to guests?
• How often should you wash your hands while serving?
• Which of the following does not relate to the amenities for overnight docking?
• How should cleanliness be maintained in a restaurant setting?
• Which ingredient is NOT typically found in a Mojito?
• Why is it necessary for servers to stay updated on menu changes?
• Which of the following is a sushi roll?
• What precautions should be taken when serving food to guests with allergies?
• What is the primary purpose of following sanitation guidelines in a restaurant?
• What factors should servers consider when making a dessert recommendation?
• What citrus fruit is commonly used as a garnish in cocktails?
• Why is it important to communicate with the kitchen staff?
• Which drink requires normal ringing in?
• What action should you take if a guest seems unhappy with their meal?
• What should be placed in all caddies, and where can these products typically be found?
• Which rum is used in the Strawberry Mojito?
• What are the weekdays' hours of operation?
• Which sushi roll contains spicy salmon and spicy mayo?
• Who should customers contact to book a banquet?
• What are some effective ways to promote daily specials?
• How should servers approach special requests from guests?
• If a guest requests a mule that is not on the menu, what is the appropriate way to ring it in?
• What is an important aspect of maintaining inventory in the restaurant?
• How should you approach a table that has been seated for a while without service?
• What does the crest on the Chesapeake Inn polo represent?
• How should you respond to a guest requesting a menu change for a dish?
• What flavor is typically associated with Malibu rum?
• Which drink is known for including both vodka and tequila?
• What is the procedure for tip outs at the end of the night?
• How can a server enhance their tips?
• What types of cheese are available at the establishment?
• What is the main alcohol content in a Trash Can drink?
• What is the typical topping on a Superman sushi roll?
• What are immediate grounds for termination at Chesapeake Inn?
• How should a server prepare for a busy shift?
• Which desserts are served with ice cream?
• What is included in the Tuna Pico sushi roll?
• What is the appropriate temperature for serving red wine?
• If a guest orders a classic burger with no bacon, how should it be rung in?
• How should you ring in a roasted pear chicken salad with grilled chicken instead of chicken salad?
• What is the recommended wine pairing for seafood dishes?
• What are some common signs of an intoxicated guest?
• What would happen if a guest orders nachos with Old Bay?
• Can guests customize their pizza with two different sauces?
• What should you do if you need to call out or will be late?
• What are the ingredients of an Orange Crush?
• What should you do if an item is out of stock?
• How should you respond to a guest who requests a specific wine recommendation?
• Where are the dining room and ballroom located at Chesapeake Inn?
• Which wines are offered at the Chesapeake Inn?
• What is the difference between "local" and "imported" wines?
• When ringing in a skinny grapefruit crush, how should it be done?
• What is the first step to transfer an item from one table to another?
• Before taking a customer’s order, what should you ensure?
• How should a server greet a table upon arrival?
• Where should lost credit cards be directed?
• When is it appropriate to check back with guests after food delivery?
• Which ingredient is NOT found in an Orange Crush?
• What is the curbside clock-in code?
• What toppings are included on a whiskey burger?
• What should a server do if they accidentally spill a drink on a customer?
• What role does music play in a restaurant setting?
• What garnishes are typically added to a Bloody Mary?
• Why is it important to balance table sections between servers?
• How do you properly handle cash transactions?
• What is a key element of good customer service in a restaurant?
• What should be served with a lemon drop shot?
• What does the term "shift drink" refer to?
• What is the most professional way to greet guests upon arrival?
• When handling a customer complaint, what is the first step you should take?
• What should a server do if they make a mistake on an order?
• What is a key aspect of good service when taking the order?
• What is included in a Bounce Spring Water cocktail?
• What is a "reserve" bottle of wine?
• What is a key ingredient for creating the perfect Bay Breeze Crush?
• What recipe is typically included in a Rum Runner?
• Which nachos do not receive Old Bay seasoning?
• What needs to be set up on the food running line in the morning?
• What ingredients are used in a Tropical Trash Can drink?
• In what year did Chesapeake Inn open?
• What toppings are included on the prickly pickle pizza?
• What is one of the Happy Hour drink options at Chesapeake Inn?
• Can guests pay for valet service through a server?
• Which practice helps create a welcoming atmosphere?
• How can servers ensure a memorable experience for customers?
• Why is cross-contamination a significant concern in food service?
• How can effective body language improve service?
• What are the Happy Hour deals at Chesapeake Inn?
• What is the defining characteristic of the Mudslide cocktail?
• What importance does teamwork have in restaurant service?
• Which cocktail includes Blue Curaçao as an ingredient?
• For a party of 8 or more, what is the gratuity policy?
• What items should be brought to a table that orders pizza?
• How do guests sign up and track their rewards accounts?
• What technique can a server use to enhance the dining experience?
• Are servers allowed to sell a customer a 6 pack of beer to go?
• What is the caddy closet code at Chesapeake Inn?
• How much does valet service cost at Chesapeake Inn?
• Why is it beneficial to remember guest preferences?
• What should you do before placing an order from the dining room?
• What is the proper way to handle customer complaints?
• What ingredients are included in the Cali Panini?
• If something is broken or not working, who should you inform?
• What toppings are found on a Maryland roll?
• What size is the standard wine pour at the Chesapeake Inn?
• Where are the designated smoking areas located?
• What is the importance of a personal greeting for guests?
• How many cheesesteak egg rolls are served in one order?
• What fruit is primarily used in a Dirty Banana cocktail?
• What ingredients are in a boujee spring water?
• Who should you contact if you have a question or problem with your paycheck?
• What is the recommended approach when serving food to customers?
• What rums are used in the Mango Tango Crush cocktail?
• What ingredients are combined in a Mango Tidal Wave?
• Where do you change soda boxes?
• What is the expected amount of cash to carry in your bank as a server?
• What is the key component of a well-crafted cocktail?
• What is the typical service charge expected in restaurants?
• What do you do when a customer wants to speak to a manager?
• What is the dock office phone code?
• When is it appropriate to suggest upselling to guests?
• What would you recommend if a guest is looking for a refreshing beverage?
• Which of the following is a feature of the prickly pickle pizza?
• What is the appropriate action if a guest spills their drink?
• How do you calculate a tip based on total bills?
• How can servers deal effectively with difficult customers?
• What amenities do boaters receive when they dock overnight?
• Which ingredients are used in a Tipsy Tiki Crush?
• Where can you typically find more rags in a restaurant setting?
• Which juices are included in the Bay Breeze Crush cocktail?
• Where can information about upcoming events and bands typically be found?
• What should you do if you are calling out from a shift?
• If you are unable to work a shift, what is your responsibility?
• How can a server encourage guests to return?
• What is the standard diameter of the pizzas served?
• Where should cardboard be disposed of in the establishment?
• How should alcoholic beverages be served to the table?
• What is the proper way to clear a table after service?